Complaint
If you are unhappy
Law Dale Solicitors is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact me by email (info@lawdalesolicitors.co.uk) or by post to Ground Floor 47 Raven Row, London E1 2EG. We have a procedure in place which details how we handle complaints, which is available upon request. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
Telephone: 0300 555 0333
Overseas: +44 12 245 3050
Email: enquiries@legalombudsman.org.uk
In writing: PO Box 6806, Wolverhampton, WV1 9WJ
www.legalombudsman.org.uk
Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.